Specialized Service Animals for a Variety of Needs
The nonprofit Service Dogs out of Dripping Springs provides a variety of service animals that many people may not be aware exist, including hearing, service, courthouse, first responder facility, and PAWS juvenile offender dogs. Whatever the type of dog, Service Dogs provides free trained dogs and lifetime training for them for qualified applicants. They have been providing free assistance dogs since 1988.
Hearing dogs alert partners to sounds from their environment, such as a baby crying, smoke alarm, and other beeps and buzzes around the home or at work. Service dogs provide motor skills support, such as retrieving objects, opening, closing, and pushing things within their partner’s environment, as well assisting with movement or dressing. Courthouse dogs provide emotional support for children in tense courtroom situations.
First Responder Facility Dogs work with emergency medical professionals, such as EMTs, paramedics, Emergency Room staff, and others in the hospital setting. The dogs help staff “de-escalate from the traumatic things they see every day,” such as fatalities, accidents, and emergency room happenings.
Seeing Eye Dogs in Texas
While Service Dogs, Inc. provides many types of service animals, they do not provide seeing eye dogs, which are provided by Guide Dogs of Texas. If you’re at least 17 and legally blind, you can call the organization to set up an appointment at (210) 366 4081. No matter which organization’s service animal type you need, expect to wait one to two years to secure a service animal that is trained to your specifications.
Additional Services Provided by Service Dogs, Inc.
Besides assisting people, the organization provides a new start for shelter and rescue dogs, as well as dogs changing careers from other organizations.
If you wish to apply for a Hearing, Mobility or Facility dog, you must be at least 25 years old, have a hearing or mobility disability or represent a facility that provides some of the services listed above, such as at first responder or law and justice programs. The application process may take up to six months, and it may take 10 months to a year before a service animal is placed.
Contact Us to Increase Accessibility and Adaptability
Five individuals who are Deaf from four Texas cities allege they were denied sign language interpreters for driver’s education courses required by the Texas Education Agency and later by the Texas Department of Licensing and Regulation.
The case has been in court twice.
Once, a U.S. District Judge ruled in favor of the individuals who were Deaf.
The case was appealed in the U.S. 5th Circuit Court of Appeals, and the case was dismissed, “saying that driver education is not a service, program, or activity of the TEA,” according to the report.
The U.S. Supreme Court will now determine what is a service, program, or activity” as far as Title II of the Americans with Disabilities Act. Title II doesn’t allow individuals with disabilities to be excluded from “services, programs, or activities of a public entity.” Public entities serve the public and includes government agencies, according to the report.
According to the report, “Section 504 of the Rehabilitation Act includes similar language, prohibiting discrimination of the disabled in any ‘program or activity’ receiving federal funding.
Said the second court that dropped the case: “We hold that the mere fact that the driver education schools are heavily regulated and supervised by the TEA does not make these schools a ‘service, program, or activity’ of the TEA,’ the court’s opinion said,” according to the report.
According to a report from The Texas Tribune, “This has the potential to be a landmark decision for deaf rights and indeed for all disability rights,” said Wayne Krause Yang, legal director of the Texas Civil Rights Project, which represents the five plaintiffs who are Deaf.
A settlement case between the U.S. government and the Orange County Clerk of Courts in Florida had a similar situation. A man who was blind was denied screen reader- accessible documents he requested from court.
This was found to violate Title II of the ADA and though the Clerk of Courts didn’t agree that the discriminated, they agreed to a settlement with the U.S. government to avoid similar situations.
According to the settlement, even if the public entity contracted the services, they are responsible for not excluding people from activities because of their disability: “a public entity may not, directly or through contractual or other arrangements, utilize methods of administration that deny individuals with disabilities access to the public entity’s services, programs, and activities or that perpetuate the discrimination of another public entity, if both public entities are subject to common administrative control or are agencies of the same state. 28 C.F.R. § 35.130(b)(3).”
The original Texas case regarding denial of interpreters for driver’s education, Ivy v. Morath, took place in 2011 and continued a process through other courts.
When people with disabilities encounter disability discrimination, they may think the only option is to sue. Or, they may let the issue go, thinking hiring a lawyer may be too expensive or time consuming.
Litigation in court costs money, and matters are resolved over a period of time–sometimes years. That’s too long to wait for a pressing need.
Other options are available to get access and inclusion.
When agencies, organizations, and businesses know the laws and don’t want to make accommodations or include people with disabilities, there are other remedies.
According to the Coalition of Texans with Disabilities’ (CTD) Messenger e-Newsletter, a lawsuit should come after other efforts have been made to see if a solution can be reached.
The CTD newsletter suggests three actions before seeking a lawyer:
Talk to the business directly CTD recommends asking for the manager or the property manager. A CTD example shows that calling attention to access for one disability can benefit others: “CTD was approached by a group of taxi drivers who were concerned that the drop-off area [for Austin City Limits] was far from the entrance gates and required people with mobility impairments to traverse a ditch. CTD staff met with Festival organizers … By the next year, vehicles transporting people with disabilities were allowed to pull right up to the entrance gate. Plus, the Festival added accommodations such as an accessibility station and free rental wheelchairs, and ASL interpreters became permanent.”
Put it in writing An example where this worked: “Austin resident Julie Maloukis sent Maudie’s Tex Mex written notice about their inaccessible parking. Several weeks later, Maudie’s contacted Julie, thanking her for letting them know about the situation and to tell her the parking spaces were fixed.”
File a complaint with the Texas Department of Licensing and Regulation, “which might be able to require a business to comply with ADA regulations.” What does the Department of Licensing and Regulation do? According to the agency’s website, they “ensure public safety and customer protection, and provide a fair and efficient licensing and regulatory environment at the lowest possible cost.” The department has influence over businesses, particularly if the business requires a license. Complaints can be filed against businesses that are unlicensed too.
Another way to educate others is to ask to schedule a demonstration of the lack of access or inclusion. When staff at businesses learn how the problem affects others, they are more willing to help.
For example, if a ramp is too steep at the entrance to business, offer to demonstrate for them why. Have someone to spot the wheelchair as you attempt to travel up or down the ramp, and keep safe.
If you need communication access, demonstrate how the experience would be without sound or words. For example, if you need a video captioned, have them watch the video with you without any sound. Have them read a paper with their eyes closed or in the dark if you are requesting Braille and they don’t understand why.
Be creative with teaching others to understand. Misunderstandings lead to discrimination continuing. Once everyone is on the same page, it’s easier to find a reasonable solution.
In many cases, these steps will work with solving discrimination situations.
If not, another option before filing a lawsuit is to ask a lawyer to draft a letter discussing their obligations under the law, so that they are aware of the seriousness of the situation.
Whether the person chooses to take a matter to court is his or her right. Each person needs to evaluate how severe the situation is, and if a possible solution can be reached without deciding to sue.
According to an article on the JJ’s List blog, a woman who uses a wheelchair asks us to spread the word about the need to clear sidewalks of snow for wheelchair users.
Blogger Nura Aly lives in Illinois and uses a wheelchair. Though a city ordinance mandates businesses and residents shovel paths 36 inches wide on their sidewalks and curb cuts, not many people do it.
The situation is complicated when street snow plows move snow off the roads and into curb cuts, which are essential sidewalk entry/exit points for wheelchair users.
After a snowstorm, Aly thought she could get to work two days after the snow, but her mother and a stranger had to assist her when she got stuck in an alley.
“On Friday, six days removed from the last major storm and after dozens of phone calls by me and my loved ones to the office of my alderman, the sidewalks were finally cleared,” Aly said.
A video shows how difficult wheelchair navigation over the snow for someone who uses a wheelchair. With snow a few inches deep, her wheelchair slides to the side and doesn’t follow a straight path, which could cause the wheelchair user to plow into a post, wall, or even off the sidewalk.
The Realities of Wheelchairs and Snow Days
Another blogger, Anita Cameron, said, “Often, folks who use wheelchairs get stuck in the snow and must depend on the kindness of strangers to rescue them. This has happened to me and many of my friends countless times.”
“People sometimes make glib comments – ‘stay at home,’ ‘get a power chair,’ ‘use para-transit.’ Staying at home isn’t a good idea when you work and bills must be paid. Even the most empathetic boss is going to eventually get tired of the ‘snow excuse’ and you’ll find yourself disciplined or terminated. Contrary to popular belief, a power wheelchair won’t get through six inches of snow, ice or slush – the wheels will simply spin uselessly,” Cameron said.
Cameron said that para-transit is for people who can’t otherwise access a public bus. Since many buses are now accessible, para-transit wouldn’t apply unless they weren’t near a bus stop. Sometimes, access to the bus stop is also blocked by snow, forcing wheelchair users to wait in the street. Cameron said this has resulted in police stops to understand why she was in the street.
Some people are training service animals to pull them out of the snow, according to a Daily Herald report.
Technology and Resources for the Snow
The Karman website has two technology recommendations for enhancing snow safety for wheelchair users.
One is a small set of anti-tipping wheels behind the other wheels. The other is a wheel blade that works like a snow plow. As with many items, for those on fixed budgets, additional wheelchair equipment may be beyond their budget or they may have to wait months for approval from insurance or rehabilitation sources.
According to the website, snow poses a significant risk for those using wheelchairs. “It can be a very dangerous situation if you are propelling your wheelchair on your own with no assistance. One little wheel slip and you lose balance, finding yourself face down in the snow. In some situations, you can start moving about in the snow, but after a while you will find yourself stuck in the snow you’ve been raking in front of the chair.”
The Smart Chair blog recommends snow tires for wheelchairs, a buddy system, backup power sources and planning for medicines and trips.
New Mobility Magazine, a publication for active wheelchair users, offers potential snow solutions in the form of specialized wheelchairs, additional equipment, snow chains, and homemade equipment. They provide links to videos showing the equipment.
Let’s not forget that people do what they are able and wish to do, and some people who use wheelchairs love snow and snow sports, such as adaptive skiing, snowboarding, hockey, and more.
Regardless of hobbies or abilities, sidewalks should be universally accessible to everyone, whether they use a wheelchair, are pushing a stroller or walker, are walking with a toddler holding each hand, riding a bicycle to work, or just enjoying the outdoors. At no point should sidewalks present a danger to life, as the bloggers shared.
Advocating for Public Safety
If you’d like to help, make sure that sidewalk areas and curb cuts near your home or place of business have at least 36 inches of access without snow.
If you observe areas of your hometown that have snow covered sidewalks and you live in the United States, let your City Council know. Locate your council through a link at the mayor’s office or directly. Type in the name of your city and City Council for search engine results.
If the problem continues, attend a council meeting and request that the issue be addressed. Meeting dates will be posted on their website, or you can call and ask. Look for or request the times when public comment will be taken, and then plan to share your input in 1-3 minutes.
For this topic, pictures would be useful for the council to review. Printed pictures would work best, as they could be passed to council members while you present your information.
Items brought to the council must be addressed in the future in some way, whether they seek more information, write an ordinance that the city must follow, or determine they can do nothing more.
You could also send an email or call your city’s disability coordinator, or if you can’t find one, then contact the council to address your concerns.
If you believe the issue isn’t being addressed properly, other resources are state and national representatives.
Contact Your Elected Officials
Find links to contact the president, vice president, U.S. senators and representatives, state governors, state senators and representative, and mayors. https://www.usa.gov/elected-officials
While premieres for the latest Star Wars movie, Star Wars: The Force Awakens, were last night, the film opens in nationwide theaters today. Almost everyone who wants to can view one of the coolest movies in the galaxy–but not quite. For one blogger who uses a wheelchair, leaving home to view the movie with a damaged wheelchair could endanger his life. Another young man may be attending the film because of director J.J. Abram’s and others’ contributions.
Access to movies for people of all abilities will take a community effort.
Movies have been a stress point for many people with a disability. For some, they need captions or amplification to hear, others need descriptive voice, and others need physical access to parking, the building, and accessible seating and bathrooms. Many theaters now provide this access and indicate next to the movie listing if it’s accessible.
Open captioning: scheduled less frequently, captions are shown on the film itself for all to see
Assistive Listening Device: a theater-provided amplification device for those with mild to moderate hearing loss
Accessible Parking, Seating, and Bathrooms: those spaces with no seats allow someone using a wheelchair to sit–and may run out temporarily during Star Wars’ showings
Showings for People with Cognitive Disabilities: usually scheduled later for showings, allow viewers to walk around or talk as they desire, sound may be lower for those with Autism, reduces stress about “proper behavior” for viewing films
Showings for with Sign Language for People who are Deaf: usually scheduled later with sign language interpreters
Watching films with sign language is a truer form of communication for those who are culturally Deaf and use sign as their primary method of communication.
If you need accommodations, call early for theater access, especially when seats will be full, to know if there will be enough accessible seating, if captions will be available for the 3D version of the movie, if the film will have descriptive voice, if an open captioned film will be shown, or if there will be enough amplification devices on hand.
On crowded days, those using wheelchairs might want to call ahead to arrange for assistance carrying their food and drinks while navigating thick crowds in hallways.
Those needing additional access should show up early to the film to ensure their space or equipment is available. Accessible seating and equipment take extra time to arrange.
While many people with disabilities will experience Star Wars: The Force Awakens in theaters, some will not.
For actor, blogger, and activist Dominick Evans, Dec. 17 was a reminder of the downside of the lack of access. Evans said in his blog, “Not only can I not go see [Star Wars: The Force Awakens], but I probably won’t be able to see it until it comes to streaming or television. The reason is because I lack access to the things I need to not only get out of my house, but also out of my bed. I have been trapped in bed before, and it sucks, but today it is my reality…not because I’m disabled, but because any type of equipment and services I (and others) need, are 10 times more expensive. ”
Evans has had a broken wheelchair for three years. He said that if insurance comes through, he may have a new wheelchair next spring. In the meantime, Evans’ wheelchair is painful and dangerous to use.
Not having a wheelchair is one of Evans’ access problems. Another is needing a new Hoyer lift, equipment used to move Evans into his wheelchair and out of it.
Evans said, “Due to something called contractures in my legs, which can be very painful, my legs hang around the bar of the kind of lift I use. My feet snag on it, and I have recently experienced multiple sprained feet and broken toes.”
The new lift that won’t break Evans’ bones costs $5,000 and may not be covered by insurance.
For people like Evans, not having appropriate technology is life-threatening and deprives him of choices many of have that we take for granted.
“This is the part of having a disability that stinks the most … knowing you could have your freedom back, but lacking that access to get the things you need, to make it happen. Today I wish I could go to the movies. I have long been a Star Wars fan,” Evans said.
Evans asks us to think of him when we experience the film at theaters. He said, “So today, if you get to go enjoy Star Wars…have some popcorn for me, and think about ways you can help support the disability community, so those of us currently unable to go see this film, or any other film franchise we happen to love, due to lack of access, have a greater chance of not facing these barriers, in the future.”
J.J. Adams, the director of Star Wars: The Force Awakens, contributed $50,000 this year to the family of 10-year-old Michael Keating, a young man who has Cerebral Palsy and whose family needed an accessible van to transport him. They needed more equipment too, since his mother had two hernia surgeries related to moving her 70-pound son.
According to a Washington Post report, Abrams said, “Katie and I made the donation. Likely for the same reason others did: we were moved by the Keating family’s grace, strength and commitment to each other.”
Sign Shares staff realizes the need to advocate for access and inclusion so that everyone can live, work, and play in the least restrictive environment. Sign Shares has contributed to disability events across the state and nation to support disability education, awareness, inclusion, and advocacy for people of all abilities.
If you need a sign language interpreter, CART live captioning, or similar resources, you can request services here or call: Local (Houston): 713.869.4373 • Toll Free: 866.787.4154, or at the Videophone numbers for callers who are Deaf or Hard of Hearing: Videophone 1: 832.431.3854 • Videophone 2: 832. 431.4889.
The Sign Shares’ advocacy team can provide resources to those who need technology, access, or advocacy information. Contact us here or by calling the numbers above, at or at the Videophone numbers for callers who are Deaf or Hard of Hearing: Videophone 1: 832.431.3854 • Videophone 2: 832.431.4889.